Accounts Receivable Analyst (Hybrid) — Disputes & Reconciliation

Gordon Food Service; Wyoming (OH); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Gordon Food Service is seeking an Accounts Receivable Coordinator II to manage non-routine payment applications, perform root-cause analysis of complex discrepancies, and drive process improvements. You will prepare AR reports, support the closing process, and collaborate with internal and external audit teams.

The role supports a modern hybrid model (4 days in office, 1 day from home) with an emphasis on accuracy, customer service, and cross-department collaboration to optimize cash flow and

Qualifications

• Two years of related experience with an Associate’s Degree preferred (or four years with no degree).
• Knowledge of basic accounting principles (debits, credits, GL reconciliation).
• Ability to perform root-cause trend analysis on aging reports and KPI tracking.
• Proficient in Excel and math for financial analysis.
• Experience de-escalating customer situations and maintaining relationships.
• Experience in training and supporting system users.
• Strong organizational skills and ability to work independently under pressure.

Responsibilities

• Manages dispute resolution and payment inquiries with excellent customer service.
• Performs root-cause analysis to resolve advanced discrepancies for internal/external stakeholders.
• Supports manual cash application and exception processing for non-automated payments.
• Assists with customer portal integration and onboarding to electronic payments.
• Develops and delivers AR reports and aging analyses for customers and internal teams.
• Prepares daily/weekly/periodic reports and ad hoc analysis as needed.
• Performs daily bank reconciliations to AR sub-ledger and resolves variances.
• Assists in closing processes and audit documentation for reconciliations.
• Collaborates with audits to provide AR documentation and resolve discrepancies.
• Trains new system users and supports knowledge transfer.

Skills

Excel proficiency

Accounting basics

Root-cause analysis

Customer service

Dispute resolution

Training/knowledge transfer

Independent work

Education

Associate degree preferred

Tools

ERP systems

Job description

Gordon Food Service is seeking an Accounts Receivable Coordinator II to manage non-routine payment applications, perform root-cause analysis of complex discrepancies, and drive process improvements. You will prepare AR reports, support the closing process, and collaborate with internal and external audit teams.

The role supports a modern hybrid model (4 days in office, 1 day from home) with an emphasis on accuracy, customer service, and cross-department collaboration to optimize cash flow and