Accounts Payable (AP) Specialist – Carrier Operations

RPM Freight Systems; West Palm Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

BCBS medical insurance

Delta Dental & VSP vision

Life insurance & disability (short/‑/‑

Maternity & Paternity Leave

401(k) with employer match

Job summary

RPM Freight Systems is seeking an Accounts Payable (AP) Specialist – Carrier Operations to manage day-to-day payment and billing communications with transportation carriers. You will process carrier payments, review BOLs for accuracy, and maintain documentation while escalating complex issues to resolve discrepancies.

The role requires 1–3 years of AP or logistics accounting experience, strong attention to detail, and proficiency with Excel and ERP/TMS systems.

Qualifications

• 1-3 years of experience in Accounts Payable or transportation accounting or logistics operations.
• Experience with transportation carriers, freight invoices, BOLs, or freight auditing processes.
• Strong focus on accuracy and resolving payment or billing discrepancies.
• Proficiency with Excel, including basic formulas and reconciliation tasks.
• Experience with TMS/ERP/accounting software.

Responsibilities

• Answer inbound carrier inquiries about payment status and invoices.
• Process carrier payments accurately per terms and schedules.
• Review carrier accounts for discrepancies and outstanding balances.
• Verify and process Bills of Lading to match invoices.
• Investigate escalated carrier issues with internal teams.
• Reconcile carrier statements with internal records.
• Maintain organized documentation of communications and payments.
• Identify recurring issues and suggest process improvements.
• Ensure compliance with AP policies and carrier agreements.

Skills

Attention to detail

Communication skills

Problem solving

Excel

Multitasking

Education

Associate degree or Bachelor’s in Accounting/Finance

High school diploma or equivalent

Tools

TMS software

ERP software

Accounting software

Job description

Accounts Payable (AP) Specialist – Carrier Operations

RPM + DCAT

RPM is an international non-asset-based logistics and supply chain solutions company. RPM has recently partnered up with Dealers Choice Auto Transport to offer an expanded value to customers, now gaining access to RPM’s expansive carrier network and OE relationships, offering robust new solutions to address capacity and efficiency challenges across their supply chains. Dealers Choice Auto Transport is an auto transport specialist for dealerships nationwide, providing fully for highline and exotic vehicles. The company takes pride in offering clients the proper shipping they need, setting them apart from others in the industry.

Your Role

The AP Specialist – Carrier Operations is responsible for managing day-to-day payment and billing communications with transportation carriers. This role serves as the primary point of contact for carrier payment inquiries, processes carrier payments, reviews carrier accounts for accuracy, and oversees the review and processing of Bills of Lading (BOLs). The individual will also handle escalated carrier issues that require additional research or resolution.

Day-to-Day Responsibilities

• Answer and resolve inbound carrier calls regarding payment status, invoice discrepancies, and account inquiries
• Process carrier payments accurately and in accordance with payment terms and schedules
• Review carrier accounts regularly to identify discrepancies, outstanding balances, or billing errors
• Review, verify, and process Bills of Lading (BOLs) to ensure accuracy and match against invoices/freight bills
• Investigate and resolve escalated carrier issues, coordinating with internal departments ( operations, dispatch) as needed
• Reconcile carrier statements against internal records
• Maintain organized documentation of carrier communications, payment records, and BOLs
• Identify and flag recurring issues or discrepancies for process improvement
• Ensure compliance with company AP policies and carrier payment agreements
• Communicate professionally with carriers to maintain positive working relationships

Preferred Qualifications

• 1-3 years of experience in Accounts Payable, transportation accounting, logistics operations, or a related field.
• Experience working with transportation carriers, freight invoices, Bills of Lading (BOLs), or freight auditing processes.
• Strong attention to detail with the ability to identify, investigate, and resolve payment or billing discrepancies.
• Proficiency with Microsoft Excel, including basic formulas, sorting/filtering, and reconciliation activities.
• Experience working within a Transportation Management System (TMS), ERP system, or accounting software.
• Excellent verbal and written communication skills with the ability to professionally manage carrier relationships.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced logistics environment.
• Strong problem-solving and analytical skills with a focus on process improvement.
• Understanding of transportation terminology, carrier payment processes, and freight documentation.
• Associate's or Bachelor's degree in Accounting, Finance, Supply Chain, Business Administration, or a related field preferred.
• High school diploma or equivalent required
• Office Hours: Monday - Friday: 8am-5pm

Compensation and Benefits

• Competitive base salary
• BCBS (medical), Delta Dental & VSP (vision)
• Life insurance, short - long-term disability - paid by us
• Maternity & Paternity Leave
• 401(k) with generous employer match

Come as You Are

RPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time to time.