Our client is one of the top multinational company with very employee friendly environment. Be part of the top company with a great culture!
Job Description
- Respond to supplier/vendor requests regarding payment status of outstanding invoices
- Will work with the Case Management System (Salesforce) in the resolution of open tickets.
- Will speak directly with suppliers to assist in the resolution of invoicing issues
- Log in and navigate the Oracle R12 procure to pay screens to troubleshoot reported invoice issues.
- Deal professionall and patiently when speaking with external (suppliers) and internal (managers/employees) constituents.
- Where necessary, will elevate tickets to other team members to assist in resolution.
- The key metric is to get invoice issues resolved and the invoices into the payment queue.
Qualifications
- College degree preferred
- Must have comprehensive AP experience; must understand the AP workflows
- Must have experience with the Oracle R12 AP system (5+ years preferred)
- Must have exceptional communication skills
- Must have exceptional customer facing skills
- Must have experience working with both outside suppliers as well as inside managers regarding AP issues/concerns.
- Must have a track-record of satisfying even the most irrational and irate customers (external and internal)
- Must be an independent worker able to work with minimal supervision
- Must have boundless energy
- Must be willing to work OT
- Must be able to work on-site Mon-Fri (no remote)
- Must be professional and polite
- Must be extremely organized
- Must be able to hit the ground running
- Must have experience working with a case management tool (SalesForce preferred)
- Must be a quick learner and able to adapt quickly to changing priorities
Additional Information
All your information will be kept confidential according to EEO guidelines.