Accounts & Billing Support Specialist

Clean Harbors, Inc.

Sanford (NC)

On-site

USD 19,000 - 37,000

Full time

14 days+

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Benefits offered by this job

Health benefits after 30 days of full‑

401K with company matching

Employee Stock Purchase Plan

Generous paid time off

Company paid training

Tuition reimbursement

Job summary

Clean Harbors in Sanford, NC is seeking a Customer Service Representative to support the technical services and service centers, maintaining accurate customer data, processing orders and billing, and helping extend credit with finance. The role emphasizes strong communication, multitasking, and timely problem solving in a fast-paced environment.

Responsibilities include handling service requests, quotes, sales orders, new customer setup, transportation coordination, and daily billing with

Qualifications

Strong customer service skills.
Excellent communication abilities.
Ability to handle multiple tasks in a fast pace.
Knowledge of Excel and Word.
Familiarity with DOT/RCRA regulations and Windows apps.
Understanding disposal technologies and waste codes.

Responsibilities

Take incoming calls related to service requests and billing, ensuring timely resolution.
Generate quotes and assist with orders based on input from specialists and account managers.
Create sales orders and provide service reports to customers on request.
Set up new customer profiles and maintain accurate information in systems.
Coordinate transportation for disposals and manage customer POs per policy.
Review open orders, assist field techs with account questions, and resolve issues.
Ensure daily billing and handle credit/rebill processes as needed.