Office Administrator/Customer Account Manager

culligan-careers; Morehead (KY); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Opportunity for advancement

Job summary

Culligan is seeking an organized bookkeeper with a solid grasp of accounting principles and a strong customer service mindset. The role focuses on accurate account maintenance, payments, and coordination with drivers, technicians, and management to support on-time service.

You will review aging, manage deposits, and monitor inventory and equipment status while occasionally working from the New Bern and Cape Carteret offices with advance notice.

Qualifications

• Strong background in bookkeeping and accounting principles.
• Excellent customer service skills.
• Willing to obtain knowledge in the water treatment industry.

Responsibilities

• Maintain accurate customer account information.
• Communicate customer service requests and schedules with drivers, technicians, and management to achieve on-time delivery or service.
• Review aging analysis to maintain that customers are current.
• Apply payments to customer accounts and perform bank deposits.
• Monitor, review, and correct status of inventory and equipment.

Skills

Bookkeeping

Accounting principles

Customer service

Sales

Job description

Benefits:

• Dental insurance


• Employee discounts


• Health insurance


• Paid time off


• Vision insurance


• Opportunity for advancement

Looking for an individual who has a strong background in bookkeeping and accounting principles, but also possesses excellent customer service skills. Applicant must be motivated to obtain knowledge in the water treatment industry as it relates to the products and services offered. Sales background beneficial as will be able to sell products and services to walk-in customers and via phone. Responsible for maintaining accurate customer account information, effectively communicating customer service requests and schedules with drivers, technicians, and management to achieve on-time delivery or service. Continuously improve efficiencies regarding accounting, record keeping, delivery routes, routine preventative maintenance programs, and customer service. Review aging analysis to maintain that customers are current. Apply payments to customer accounts and perform bank deposits. Monitor, review, and correct status of inventory and equipment. Applicant must have the flexibility and transportation means to work from the New Bern and Cape Carteret Branch offices periodically with advance notice.