Accounting Representative III

National Interstate; Richfield Township (OH); Hybride; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Wellness program

Parental leave

Adoption assistance

Tuition reimbursement

Paid time off

Paid holidays

401(k) plan

Employee stock purchase plan

Commuter benefits

Résumé du poste

National Interstate Insurance Company, part of Great American Insurance Group, is seeking an Accounting Representative III in Richfield, Ohio. This hybrid role requires four on-site days weekly with one remote day, performing routine and non-routine accounting/clerical tasks and billing support.

Responsibilities include billing information, account reconciliation, and customer inquiries across multiple lines of insurance, with prior accounting experience and strong communication.

Qualifications

• High School Diploma or equivalent required; Associate degree preferred.
• Minimum 6 years of experience in accounting support functions, insurance industry preferred.

Responsabilités

• Provides billing information and account reconciliation for internal and external customers.
• Reconciles payments with account information and handles inquiries across multiple lines of insurance.
• Supports other areas (direct bill, agency bill, general accounting, AR) as needed.

Connaissances

Billing knowledge

Accounts receivable

Customer service

Interdepartmental collaboration

Formation

High School Diploma or equivalent

Associate degree or equivalent experience preferred

Outils

Billing systems

Policy applications

Description du poste

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)National Interstate is looking for an Accounting Representative III to join their team. This individual will work a hybrid schedule out of the Richfield, Ohio office.National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.Essential Job Functions and ResponsibilitiesPerforms a variety of routine and non-routine clerical/accounting functions, in accordance with procedures. May provide support in one or more areas (i.e., direct bill, agency bill, general accounting, accounts receivable, etc.).Provides billing information, account reconciliation, and billing problem resolution to internal and external customers involving multiple lines of insurance.Utilizes working knowledge of multiple billing and/or policy applications and processing procedures to effectively service customer inquiries of a complex nature.Requires inbound and outbound phone support. May follow-up on complex delinquent accounts including communication with collection agencies and other entities.Reconcile payments/receipts with account information.Fosters and builds relationships with other departments and/or outside agencies to resolve problems, using both written and/or verbal communication.Prepares account analysis, reviewing the entire relationship across one or more billing systems. May gather data to compile reports and/or create ad hoc reports.Complies with appropriate regulations and/or company policies and guidelines.Provides guidance and assistance to lower-level positions, as well as serving as a back-up to others.Performs other duties as assigned.Job RequirementsEducation: High School Diploma or equivalent. Associate degree or equivalent experience preferred.Field of Study: Business, Accounting or a related discipline preferred.Experience: Generally, a minimum of 6 years of experience in accounting support functions. Previous experience in the insurance industry preferred.Company:NIIC National Interstate Insurance CompanyBenefits:We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.*Excludes seasonal employees and interns.