Accounting Operations Lead Hybrid & Process Improvement

Marsh Agency; Urbandale (IA); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Marsh invites applications for an Accounting Operations Supervisor based in Urbandale, IA, offering a hybrid work arrangement with in-office presence required. You will lead a group of accounting operations professionals, drive weekly objectives, and implement improvements to strengthen controls and efficiency.

The role requires 5+ years in accounting/finance, team leadership experience, and a proven ability to optimize processes while maintaining compliance.

Qualifications

• 5+ years of professional experience in accounting or finance.
• Experience leading and coaching a team in an accounting operations, finance operations, or transaction-processing environment.
• Demonstrated ability to assign/review work, manage priorities, and deliver weekly operational objectives.
• Strong communication skills with the ability to explain policies/procedures clearly and work effectively with internal and external stakeholders.
• Proven problem-solving ability, including analyzing issues with broader operational impacts and implementing process changes.

Responsibilities

• Supervise and develop a team through coaching, guidance and mentorship; set clear expectations and goals; monitor and evaluate performance.
• Lead, direct, and review work to maintain workflow and productivity, including assigning tasks based on skills and providing clear instructions and feedback.
• Set and deliver weekly objectives aligned to department goals; track progress, remove obstacles, and coordinate actions to ensure objectives are achieved.
• Communicate effectively with internal and external stakeholders; adapt communication style to audience and situation.
• Explain and reinforce policies, practices, and procedures; provide guidance to ensure understanding and compliance.
• Make impactful adjustments to procedures and processes to solve problems; apply process improvement methodologies.
• Solve complex operational issues by applying critical thinking and analyzing broader impacts.
• Drive operational performance by setting targets, prioritizing work, monitoring results and taking action.
• Promote collaboration and continuous improvement by sharing knowledge and best practices.

Skills

Team leadership

Communication

Problem solving

Process improvement

Financial operations

Education

Bachelor’s degree in accounting

Job description

Marsh invites applications for an Accounting Operations Supervisor based in Urbandale, IA, offering a hybrid work arrangement with in-office presence required. You will lead a group of accounting operations professionals, drive weekly objectives, and implement improvements to strengthen controls and efficiency.

The role requires 5+ years in accounting/finance, team leadership experience, and a proven ability to optimize processes while maintaining compliance.