Accounting Operations Manager

Marsh Agency; Urbandale (IA); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Marsh Agency in Urbandale, IA is seeking an Accounting Operations Manager to lead a professional team, drive near-term operational plans, and improve processes and controls. The role emphasizes mentorship, performance reviews, and cross-functional collaboration.

The position offers hybrid work with in-office presence at least two days per week, requiring strong stakeholder management and a track record in accounting leadership.

Qualifications

• Bachelor’s degree in accounting or related fields.
• A minimum of 5 years of professional experience in accounting or finance.
• A minimum of 3 years of leadership experience.

Responsibilities

• Supervise a team of professionals at all levels by providing guidance, support, and mentorship; set clear expectations and goals.
• Lead, direct, and review team work to accomplish near-term operational plans and results; assign responsibilities based on skills and expertise; provide ongoing feedback.
• Provide primary input into talent decisions for direct reports, including hiring, performance, promotion, and rewards recommendations.
• Communicate effectively with internal stakeholders and external customers/vendors as applicable; maintain clear, timely communication channels.
• Explain organizational policies and provide guidance to ensure understanding and compliance.
• Influence outside the immediate job area on policies and practices by building stakeholder networks, presenting rationale for change, and aligning cross-functional partners.
• Drive improvements to processes/systems/solutions to enhance job-area performance: identify inefficiencies, design streamlining strategies, and monitor outcomes.
• Solve difficult problems with broader impacts through in-depth analysis, informed decision-making, and clear communication of complex issues and solutions across levels.
• Plan and establish team goals/objectives with direct impact on short-term department results; align team execution to department objectives and vision.

Skills

Leadership

Stakeholder management

Process improvement

Mentoring

Education

Bachelor's degree in accounting or related fields

Job description

The Accounting Operations Manager leads a team of professionals across levels to deliver near‑term operational plans and results. This role provides leadership over team performance, contributes to talent decisions, drives process/system improvements, and partners cross‑functionally to influence adoption of policies and best practices.

This role is based in Urbandale, IA and follows a hybrid schedule, with an expectation to work in the office at least two days per week.

We Will Count On You To

• Supervise a team of professionals at all levels by providing guidance, support, and mentorship; set clear expectations and goals.
• Lead, direct, and review team work to accomplish near‑term operational plans and results; assign responsibilities based on skills and expertise; provide ongoing feedback.
• Provide primary input into talent decisions for direct reports, including hiring, performance, promotion, and rewards recommendations.
• Communicate effectively with internal stakeholders and external customers/vendors as applicable; maintain clear, timely communication channels.
• Explain organizational policies and provide guidance to ensure understanding and compliance.
• Influence outside the immediate job area on policies and practices by building stakeholder networks, presenting rationale for change, and aligning cross‑functional partners.
• Drive improvements to processes/systems/solutions to enhance job‑area performance: identify inefficiencies, design streamlining strategies, and monitor outcomes.
• Solve difficult problems with broader impacts through in‑depth analysis, informed decision‑making, and clear communication of complex issues and solutions across levels.
• Plan and establish team goals/objectives with direct impact on short‑term department results; align team execution to department objectives and vision.

What You Need To Have

• Bachelor’s degree in accounting or related fields.
• A minimum of 5 years of professional experience in accounting or finance
• A minimum of 3 years of leadership experience

What Makes You Stand Out

• Experience with direct supervision, leadership, and mentoring of supervisors in accounting operations/finance operations or a similar environment, including setting goals and delivering near‑term operational results.
• Demonstrated ability to lead complex work, prioritize resources, and independently identify/resolve obstacles.
• Strong stakeholder management and influencing skills across teams/functions.
• Proven track record of driving process/system improvements and measuring impact.
• Experience leading and partnering with colleagues in multiple locations.
• Background in highly controlled environments including controls, compliance, and audit support.

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you require an accommodation during the application or interview process, please let us know by contacting [e-mail]

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.