Supervisor - Accounting Operations

Marsh Agency; Urbandale (IA); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Marsh invites applications for an Accounting Operations Supervisor based in Urbandale, IA, offering a hybrid work arrangement with in-office presence required. You will lead a group of accounting operations professionals, drive weekly objectives, and implement improvements to strengthen controls and efficiency.

The role requires 5+ years in accounting/finance, team leadership experience, and a proven ability to optimize processes while maintaining compliance.

Qualifications

• 5+ years of professional experience in accounting or finance.
• Experience leading and coaching a team in an accounting operations, finance operations, or transaction-processing environment.
• Demonstrated ability to assign/review work, manage priorities, and deliver weekly operational objectives.
• Strong communication skills with the ability to explain policies/procedures clearly and work effectively with internal and external stakeholders.
• Proven problem-solving ability, including analyzing issues with broader operational impacts and implementing process changes.

Responsibilities

• Supervise and develop a team through coaching, guidance and mentorship; set clear expectations and goals; monitor and evaluate performance.
• Lead, direct, and review work to maintain workflow and productivity, including assigning tasks based on skills and providing clear instructions and feedback.
• Set and deliver weekly objectives aligned to department goals; track progress, remove obstacles, and coordinate actions to ensure objectives are achieved.
• Communicate effectively with internal and external stakeholders; adapt communication style to audience and situation.
• Explain and reinforce policies, practices, and procedures; provide guidance to ensure understanding and compliance.
• Make impactful adjustments to procedures and processes to solve problems; apply process improvement methodologies.
• Solve complex operational issues by applying critical thinking and analyzing broader impacts.
• Drive operational performance by setting targets, prioritizing work, monitoring results and taking action.
• Promote collaboration and continuous improvement by sharing knowledge and best practices.

Skills

Team leadership

Communication

Problem solving

Process improvement

Financial operations

Education

Bachelor’s degree in accounting

Job description

The Accounting Operations Supervisor leads a team of accounting operations professionals to deliver accurate, timely, and controlled transaction processing and accounting support. This role sets clear expectations, manages weekly execution, and drives impactful process improvements that strengthen performance and the control environment. This role will be based in Urbandale and offers a hybrid work arrangement, requiring a minimum of six days per month in the office.

We Will Count On You To

• Supervise and develop a team (typically associate/intermediate-level professionals) through coaching, guidance, and mentorship; set clear expectations and goals; monitor and evaluate performance.
• Lead, direct, and review work to maintain workflow and productivity, including assigning tasks based on skills and expertise and providing clear instructions and feedback.
• Set and deliver weekly objectives aligned to department goals; track progress, remove obstacles, and coordinate actions to ensure objectives are achieved.
• Communicate effectively with parties inside and outside the function (including external customers/vendors as applicable); adapt communication style to audience and situation.
• Explain and reinforce policies, practices, and procedures within the area of responsibility; provide guidance to ensure understanding and compliance.
• Make impactful adjustments to procedures and processes to solve problems; analyze current processes and apply process improvement methodologies to enhance effectiveness.
• Solve complex operational issues by applying critical thinking, using experience, and analyzing broader impacts and the intent behind operating principles.
• Drive operational performance by setting targets, prioritizing work, monitoring results, and taking action to ensure goals are met and department outcomes are improved.
• Promote collaboration and continuous improvement by sharing knowledge and best practices across the team.

What You Need To Have

• 5+ years of professional experience in accounting or finance
• Experience leading and coaching a team in an accounting operations, finance operations, or transaction-processing environment.
• Demonstrated ability to assign/review work, manage priorities, and deliver weekly operational objectives.
• Strong communication skills with the ability to explain policies/procedures clearly and work effectively with internal and external stakeholders.
• Proven problem-solving ability, including analyzing issues with broader operational impacts and implementing process changes.

What makes you stand out?

• Experience driving process improvement initiatives (e.g., procedure redesign, workflow optimization, controls strengthening).
• Familiarity with controlled financial operations environments (e.g., strong control mindset, audit readiness).
• Bachelor’s degree in accounting or related fields

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you require an accommodation during the application or interview process, please let us know by contacting [e-mail] Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.