Account Verification Specialist: Precise, Trusted Compliance

First Financial Bancshares, Inc.; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First Financial Bancshares, Inc. is seeking an Administrative Verifications Specialist in Abilene, TX. The role involves verifying and maintaining account information, handling mortgage and deposit verifications, and ensuring compliance with privacy regulations.

You'll work with internal and external stakeholders, adhere to bank policies, and contribute to a culture focused on accuracy and customer service. Strong organizational skills and confidentiality are essential.

Qualifications

• High school diploma or equivalent with 18 months of administrative experience required.
• Must have working knowledge of Word, Excel, Outlook and Adobe Acrobat.
• Familiarity with other MS Office features is helpful.
• Excellent organization and attention to detail required.
• Good oral and written communication skills.
• Must protect confidential information.

Responsibilities

• Verify and maintain account information for internal and third-party requests.
• Respond timely to verification requests and conduct reasonable investigations.
• Research accounts and verify mortgages and deposits as needed.
• Ensure compliance with internal policies and regulatory privacy requirements.
• Support the Customer Service First sales and service culture and follow bank policies.

Skills

Organization

Communication

Attention to detail

Confidential information handling

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Adobe Acrobat

Job description

First Financial Bancshares, Inc. is seeking an Administrative Verifications Specialist in Abilene, TX. The role involves verifying and maintaining account information, handling mortgage and deposit verifications, and ensuring compliance with privacy regulations.

You'll work with internal and external stakeholders, adhere to bank policies, and contribute to a culture focused on accuracy and customer service. Strong organizational skills and confidentiality are essential.