Account Verification & Compliance Specialist

First Financial Bank Texas; Abilene (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

First Financial Bank Texas is seeking an organized administrative professional for our Abilene, TX location to verify and maintain account information with internal and external partners. You will help ensure accuracy and timeliness of data while upholding our customer-first service culture.

This role emphasizes privacy compliance, handling verification requests, researching accounts, and supporting the bank's policies and procedures.

Qualifications

• High school diploma or equivalent required.
• 18 months of administrative experience preferred.
• Proficient with Word, Excel, Outlook and Adobe Acrobat.
• Ability to protect confidential information.

Responsibilities

• Verify and maintain account information from internal and external parties.
• Respond to verification requests in a timely and compliant manner.
• Research accounts and provide accurate responses, including mortgages and deposits verifications.
• Ensure compliance with privacy requirements and bank policies.
• Support Customer Service First sales and service culture.

Skills

Administrative experience

Organization skills

Communication skills

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Adobe Acrobat

Job description

First Financial Bank Texas is seeking an organized administrative professional for our Abilene, TX location to verify and maintain account information with internal and external partners. You will help ensure accuracy and timeliness of data while upholding our customer-first service culture.

This role emphasizes privacy compliance, handling verification requests, researching accounts, and supporting the bank's policies and procedures.