Account Technologist: Customer Tech Solutions Lead

Applied Materials, Inc.; Santa Clara (CA); Presencial; USD 147.000 - 203.000; Jornada completa

Descripción de la vacante

Applied Materials, Inc. is seeking a senior-level professional to drive technology performance and customer satisfaction across installations and new products in the Santa Clara area.

You will guide process development, define roadmaps, and ensure deliverables meet stringent specifications. The role emphasizes collaboration with multiple business units, conducting robust root-cause analyses, and presenting strategic outcomes to customers and stakeholders.

Formación

• Generic industry knowledge and application of materials science in semiconductor manufacturing.
• Strong communication and collaboration across multi-disciplinary teams.
• Ability to analyze complex processes and identify optimization opportunities.

Responsabilidades

• Own the tech success of products and installations to drive customer satisfaction and reduce business risks.
• Troubleshoot complex field process issues using structured methods and root-cause analysis.
• Lead customer demos, define demo conditions, and analyze results to showcase capabilities.
• Collaborate with account teams to enhance customer satisfaction and strengthen product reputation.
• Coordinate with business units for technology development and transfer to customers.

Descripción del empleo

Applied Materials, Inc. is seeking a senior-level professional to drive technology performance and customer satisfaction across installations and new products in the Santa Clara area.

You will guide process development, define roadmaps, and ensure deliverables meet stringent specifications. The role emphasizes collaboration with multiple business units, conducting robust root-cause analyses, and presenting strategic outcomes to customers and stakeholders.