Account Support Rep

SmartRecruiters, Inc.; West Lafayette (IN); On-site; USD 18,000 - 26,000; Part time

Job summary

Global Channel Management is a technology company providing recruiting and staff augmentation services. The Account Support Representative role requires 3+ years of client-facing service delivery experience and the ability to track overtime for billing.

Ideal candidates can recognize PC to printer connectivity, basic Digital Front End knowledge, and MAC familiarity when needed. The position may involve travel and lifting duties.

Qualifications

• Must have 3+ years experience delivering services in a client environment and full range of experience in Services Delivery positions.
• Able to recognize PC to printer connectivity.
• Able to demonstrate basic knowledge of Digital Front Ends.
• Able to demonstrate functional knowledge of MAC when required by client.
• Download and install fonts, drivers, etc.

Responsibilities

• Overtime tracked by account covered to ensure proper billing.
• Travel to accounts supported using reliable dependable transportation.

Skills

Client environment experience

Service delivery

Billing tracking

Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

Account Support Representative needs 3+ years experience delivering
services in a client environment Full range of experience in Services
Delivery positions

Account Support Representative requires:

• Able to demonstrate ability to recognize PC to printer connectivity
• Able to demonstrate basic knowledge of Digital Front Ends
• Able to demonstrate functional knowledge of MAC when required by client

Download and install files (fonts, drivers, etc

• Tracks overtime by account covered to ensure proper billing
• Able to lift and move up to 50 pounds
• Travel to accounts supported using reliable dependable transportation

Additional Information

$16/hr

12 months