Account Support Representative - Inside Sales

Yoh Services LLC; Wichita (KS); On-site; USD 50,000 - 70,000; Full time

Job summary

Yoh Services LLC is seeking an Account Support Representative - Inside Sales to be the first point of contact for global aviation clients. In this role you will manage customer orders, provide tailored solutions, and support the sales team to ensure a seamless flying experience.

This on-site position in Wichita requires a high school diploma, at least 2 years in aviation sales or customer support, strong communication, CRM and MS Office proficiency, and the ability to work in a fast-paced

Qualifications

• Minimum 2 years' experience in aviation sales and customer support.
• Strong relationship-building and customer service skills.
• Proficient in CRM systems and Microsoft Office.
• Excellent verbal, written, and interpersonal communication skills.
• Organized, detail-oriented, and results-driven.
• Ability to problem-solve, think critically, and prioritize effectively.
• Comfortable working on the phone in an open office setting.

Responsibilities

• Manage customer orders and provide tailored solutions.
• Support the sales team and ensure a seamless client experience.
• Collaborate with cross-functional teams to deliver service in a fast-paced environment.

Skills

Relationship Building

Customer Service

Communication

Attention to Detail

Problem Solving

Phone Etiquette

Education

High school diploma or GED

Bachelor’s degree (Nice to have)

Aviation certifications (PPL or A&P) - nice to have

Tools

CRM systems

Microsoft Office

Job description

Account Support Representative - Inside Sales

Join our clientas an Account Support Representative and become the vital first point of contact for global business and commercial aviation clients. In this dynamic role, you'll support our sales team by managing customer orders, providing tailored solutions, and ensuring a seamless flying experience for our valued clients. Your expertise will help keep the world flying, all while collaborating with cross-functional teams to deliver exceptional service in a fast-paced environment.

Required Skills:

• High school diploma or GED
• Minimum of 2 years' experience in aviation sales and customer support
• Strong relationship-building and customer service skills
• Proficient in CRM systems and Microsoft Office
• Excellent verbal, written, and interpersonal communication skills
• Organized, detail-oriented, and results-driven
• Ability to problem-solve, think critically, and prioritize effectively
• Comfortable working on the phone most of the day in an open office setting

Nice to Have Skills:

• Bachelor’s degree in a related field
• Aviation certifications such as Private Pilot’s License or Airframe and Powerplant License

Preferred Education and Experience:

• High school diploma or GED required
• At least 2 years’ experience in aviation customer support or sales

Other Requirements:

• Ability to work on-site in Wichita

Estimated Min Rate: $50000.00

Estimated Max Rate: $70000.00

What’s In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice

Stay Safe During Your Job Search

Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.