Account Support Associate - Paid Training & Growth

Uniting Holding; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on account and customer relation

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Star Club Corp in Austin, TX is seeking a motivated Junior Account Representative to support customer relationships, account activities, and business development initiatives. This entry-level role is ideal for someone who enjoys communicating with customers and building relationships.

You will handle inquiries, gather customer needs, maintain organized account data, and collaborate with colleagues to drive satisfaction and growth.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong organizational and time management abilities.
• Good listening and problem-solving skills.
• Goal-oriented and eager to learn.
• Reliable, adaptable, and self-motivated.
• Ability to build positive relationships with customers.
• Previous account support, sales, customer service, retail, or hospitality experience is a plus but not required.

Responsibilities

• Assist with customer account-related activities and inquiries.
• Provide information about products and services.
• Help identify appropriate solutions based on customer needs.
• Assist with maintaining organized customer and account information.
• Help monitor customer requests and ensure timely follow-up.
• Identify opportunities to introduce customers to relevant products or services.
• Support customer satisfaction and retention initiatives.
• Communicate account updates and customer feedback to team members.
• Collaborate with colleagues to support business development and customer service goals.
• Participate in ongoing training and professional development.

Skills

Strong communication

Interpersonal skills

Time management

Problem-solving

Customer-focused

Adaptable

Self-motivated

Relationship-building

Education

High school diploma or equivalent

Job description

Star Club Corp in Austin, TX is seeking a motivated Junior Account Representative to support customer relationships, account activities, and business development initiatives. This entry-level role is ideal for someone who enjoys communicating with customers and building relationships.

You will handle inquiries, gather customer needs, maintain organized account data, and collaborate with colleagues to drive satisfaction and growth.