Account Supervisor, Client Leadership

Dentsu International Americas, LLC; Chicago (IL); Hybrid; USD 72,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

Life insurance

Disability insurance

401k

Flexible PTO

15 paid holidays

Paid sick leave

Paid parental leave

Job summary

Dentsu Creative in Chicago is seeking an Account Supervisor to lead internal client teams and strengthen cross‑functional partnerships across all lines of business. You will manage client communications, oversee budgets and forecasting, and ensure deliverables meet deadlines while driving growth through proactive media and creative solutions.

You will mentor teams, identify risks, and contribute to scopes of work and quarterly reviews to optimize performance and revenue opportunities.

Qualifications

• Bachelor’s degree or equivalent experience; 5+ years in digital marketing or advertising.
• Strong presentation skills and ability to sell work to clients.
• Leads cross‑functional teams and manages client relationships across lines of business.

Responsibilities

• Lead internal client teams and forge client relationships across all lines of business.
• Oversee cross‑department involvement and resource allocation.
• Manage client communications, set expectations, and ensure deliverables meet deadlines.

Skills

Account supervision

Client relationships

Budget management

Cross-functional leadership

Presentation skills

Education

Bachelor’s degree or equivalent experience

Job description

Job Description

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, businesses and society. Established in June 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions. We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and forge client relationships across all lines of business. We are looking for a proactive, energetic person who develops healthy, trustworthy team and client bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve. Assumes responsibility for most day-to-day client contact and cross‑functional team operations. Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue. Acts as gate‑keeper in identifying red flags and recommending proactive solutions to mitigate risk. Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews. Oversees cross‑department involvement and knows when to leverage necessary resources. Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline. Develops & presents recommendations & POVs that drive innovation for the business. Oversees client budget management, the billing process and contributes to forecasting. Assists team leads in all facets necessary.

Qualifications

Motivates cross-functional teamwork towards elevating the bar and delivering business‑based marketing with flawless execution and exceptional client satisfaction. Responsible for getting the best work/creative out of the team and selling it to the client. Demonstrates strong presentation skills. Persuasive storyteller who can work with/present to any client. Follows the tenants of Trusted Advisor to the clients. Exhibits in-depth knowledge of the client’s business. Acts judiciously when making decisions for the client, the team & direct reports. Leads by example. Establishes the tone & culture of the team. Anticipates & proactively addresses challenges/issues. Conduct themselves with character & integrity. Bachelor’s degree or equivalent experience 5+ years of experience Digital experience preferred.

Salary

The annual salary range for this position is $72,000 - $85,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• and Paid parental leave.

For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

Location and Work Arrangement

Location: Chicago Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in‑person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

Equal Opportunity Employer

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Reasonable Accommodation

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e‑mail to [e-mail] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

About Dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work