Group Creative Director, Creative Development

Merkle Italia; New York (NY); On-site; USD 197,000 - 260,000; Full time

Benefits offered by this job

Medical insurance

Vision & dental insurance

401(k)

Paid time off

Paid holidays

Parental leave

Job summary

Dentsu Creative in New York seeks a Group Creative Director (art director or copywriter background) to lead a high‑impact team across multiple channels, delivering integrated campaigns, healthcare communications, and AI‑enabled creative production.

The role demands 15+ years in agencies, strong leadership, and a portfolio of consumer‑first experiences. You will guide strategy, nurture client relationships, and drive creative excellence in a fast‑moving environment.

Qualifications

• 15+ years of experience in agencies or equivalents.
• 5+ years in a creative leadership role.
• Bachelor’s degree in marketing, advertising, digital design, copywriting or related field.
• Experience mentoring talent and navigating inter‑agency/client relationships.
• Experience organizing teams and leading high‑pressure projects.
• Portfolio with compelling ideas; digital, interactive and customer experience background.
• Knowledge of collaboration tools such as Figma.

Responsibilities

• Lead best‑in‑class experiences across channels—TV/online video, social, email, SMS, MMS, Push, and loyalty programs.
• Create scalable email design systems and leverage client design systems.
• Partner with Strategy and Analytics using insights, feedback and usability findings.
• Build strong client relationships and ensure adoption and satisfaction.
• Mentor reports and foster a collaborative culture.
• Oversee creative direction, messaging, and client objectives while meeting financial goals.

Skills

Creative leadership

Team management

Client relationships

Digital design

Figma

Education

Bachelor’s degree in marketing, advertising, or related field

Tools

Figma

Job description

Group Creative Director, Creative Development

We are seeking an experienced New York based Group Creative Director (Art Director or Copywriter background) to join one of our newest creative AOR wins - one of the largest healthcare, pharmacy, and consumer wellness brands in the US. Reporting to the ECD, you will lead a team executing a variety of deliverables including integrated brand campaigns, retail and shopper marketing, CRM and lifecycle communications, healthcare enrollment and member communications, patient education, social and content creation, retail media and commerce assets, in-store experiences, personalization programs, and AI-enabled creative production. This highly conceptual thinker is responsible for generating, co-managing and co-directing the look, tone and feel of all on-strategy creative ideas across multiple mediums. The ideal candidate will have a minimum of 15 years of experience at agencies with a proven track record of leading Fortune 500 client relationships and projects, creating innovative and consumer-first experiences, and driving creative excellence. This role is hands on, requires exceptional people management skills and creative direction across copywriting, art direction, motion design and performance creative. You will lead teams and inspire them to excel beyond the brief an innovate at the speed of consumer behavior and technology evolution. Must have thought leadership to help our clients navigate the digital messaging landscape through platform knowledge, best practices, and the power of storytelling.

Responsibilities

• Work with the team to produce best-in-class experiences across channels – TV/online video, social, email, SMS, MMS, Push - integrated with experiential promotions, gamification and loyalty programs
• Lead the creation of email custom design systems as well as utilize and scale existing client design systems
• Support creative work partnered with Strategy and Analytics teams using all available insights including customer feedback, quantitative data and usability findings
• Work with the cross-functional teams and leaders to ensure user adoption and client satisfaction
• Be a trusted creative voice for your accounts and develop good relationships with your clients
• Demonstrate to clients that you understand their challenges and respond to their creative and strategic requirements
• You’ll mentor direct reports and create a supportive culture of collaboration
• You’ll oversee creative choices, relate to messaging strategies, elevate the quality of the work, and meet client objectives while achieving our financial objectives
• You’ll be a go‑to client‑facing creative voice, nurture client relationships, present and sell creative concepts, and be day‑to‑day leadership between client and creative teams
• You’ll partner with leadership and will oversee clients while balancing the needs of the team.
• You’ll define feedback on the creative process, quality of briefs, and creative output.
• You’ll stay on top of the latest technologies and trends.
• You’ll identify opportunities to increase the scope of creative work while understanding our client’s needs and implementing knowledge of the industry, innovation, and competitors.
• You’ll contribute to new business pitches.

Qualifications

• 15+ years of experience or equivalent experience
• 5+ years' experience in a creative leadership capacity
• Bachelor’s degree in marketing, advertising, digital design, copywriting or related field Experience mentoring talent, navigating inter‑agency and client relationships Experience organizing others while believing in total accountability Experience leading projects and your team in high‑pressure situations A portfolio with work exemplifying compelling ideas Digital, interactive and customer experience agency or consultancy experience desired Strong interpersonal skills, including the ability to facilitate client meetings and lead presentations Strong team leadership and mentoring skills; able to inspire collaboration Knowledge of creative collaboration software such as Figma

Additional Information

The anticipated base salary range for this position is $197,225- $260,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

Location: New York Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans.

If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [e-mail] by clicking on the link to let us know the nature of your accommodation request and your contact information.

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About dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

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