Account Executive, Client Leadership

Dentsu International Americas, LLC; New York (NY); On-site; USD 62,000 - 70,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life insurance

Disability insurance

401k

Flexible paid time off

At least 15 paid holidays per year

Paid sick and safe leave

Paid parental leave

Job summary

Dentsu Creative in New York is seeking an account management professional to support client projects and maintain smooth day-to-day operations. You will act as the main liaison for clients, coordinating with internal teams to ensure assets, status meetings, and project knowledge are effectively shared.

The role requires 1+ years in account management and in a creative agency, with strong attention to detail and problem-solving ability.

Qualifications

• 1+ years account management experience.
• 1+ years creative agency experience.
• Strong attention to detail and quality.
• Ability to solve problems creatively.
• Effectively writes clear, concise logical internal and client documents.
• An understanding of the social and digital development and production processes.

Responsibilities

• Be the day-to-day resource for clients on projects as well as general inquiries, requests, etc., builds a solid rapport with appropriate clients.
• Partner with clients for strategic and executional needs.
• Demonstrate mature leadership in difficult situations, escalated client difficulties appropriately.
• Consistently manage projects and assignments independently and can proactively and creatively resolve problems/issues along the way.
• Understand when and how to keep Account Supervisor informed on key project details, when to get AS management feedback.
• Effectively sell agency strategies, creative and points of view.

Skills

Account management

Creative agency

Attention to detail

Problem solving

Clear writing

Understanding social/digital processes

Job description

Job Description: Role Purpose

The purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly.

You will be an integral part of daily client communication as it relates to key information regarding assets, status meetings, and overall project knowledge and process. You will become a trusted partner to the internal team as well as clients proven through your ability to accomplish tasks thoughtfully and work collaboratively towards a common goal. You should always be looking for more opportunities to work on various types of projects/productions to further develop your skills and demonstrate how you can lead the team through a successful campaign from start to finish.

Key Accountabilities

• Be the day-to-day resource for clients on projects as well as general inquiries, requests, etc., builds a solid rapport with appropriate clients
• Partner with clients for strategic and executional needs
• Demonstrate mature leadership in difficult situations, escalated client difficulties appropriately
• Consistently manage projects and assignments independently and can proactively and creatively resolve problems/issues along the way
• Understand when and how to keep Account Supervisor informed on key project details, when to get AS management feedback
• Effectively sell agency strategies, creative and points of view

Person Specification

• 1+ years account management experience
• 1+ years creative agency experience
• Strong attention to detail and quality
• Ability to solve problems creatively
• Effectively writes clear, concise logical internal and client documents
• An understanding of the social and digital development and production processes

Additional Information

The annual salary range for this position is $62,000-70,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

Location: New York Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent

Equal Employment Opportunities

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Reasonable Accommodation

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e‑mail to [e-mail] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

About dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work