Account Specialist I

Stella-Jones Corporation; Brierfield (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Stella-Jones Corporation in the United States is seeking an experienced Sales Support/Administrative Specialist to provide essential support to the Sales team. You will handle quotes, scheduling, order entry, and various transactions for your region, collaborating with Sales Directors, Regional Managers, and Account Specialists.

The ideal candidate has 1+ year in administrative support and 2+ years in customer service, strong Microsoft Office skills, and the ability to multi-task and meet

Qualifications

• Education: High School Diploma or equivalent.
• 1+ year general administrative support; 2+ years customer service experience.
• Experience with SAP S/4HANA is a plus.

Responsibilities

• Supports Sales team with quotes, scheduling and order entry.
• Handles transactions for assigned region.
• Prioritizes incoming emails and tasks to meet deadlines.
• Proactively communicates with cross functional teams and Supervisor.

Skills

Microsoft Office

Power BI

Customer service

Email management

Communication

Education

High School Diploma or equivalent

Tools

SAP S/4HANA

Job description

Provides highest level customer service to customers by collaboratively working with Sales team, including Sales Directors, Regional Managers, Account Specialists and Sr. Account Specialists. This role is primarily responsible for supporting Sales team with quotes, scheduling and order entry and other transactions for assigned region.

Principal Responsibilities:

• Manages quoted customers for assigned region
• Basic Power Bi Skills
• Basic Microsoft Suite Skills
• Prioritize incoming emails and tasks in order to meet deadlines
• Proactively communicates pertinent information with cross functional teams and Supervisor as required
• Maintain basic pricing trends within assigned region
• Works with Sales Support Specialist for Master Data requests
• Ability to communicate with customers
• Assist with special projects as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

Qualifications:

• Education: High School Diploma or equivalent
• Experience: One or more years general administrative support; 2 or more years of customer service experience

Knowledge, Skills and Abilities:

• Advanced proficiency in Microsoft Suite
• Strong organizational skills, proactive attitude with exceptional attention to detail
• Capability to multi-task and work under pressure of deadlines
• Experience with SAP S/4HANA is a plus
• Ability to work in a team environment and interface interdepartmentally