Account Specialist

Schneider; Green Bay (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Job summary

Schneider in Green Bay, WI is seeking an Account Representative to support the Account Specialist Team within Schneider's Transportation Management (STM) division.

The role focuses on resolving issues, managing customer challenges and building strong internal and external relationships.

Qualifications

• High school diploma or GED.
• At least two years of relevant work experience.
• Able to work on-site at a Schneider facility.
• Strong problem-solving skills.
• Exceptional customer service skills.
• Effective verbal and written communication skills.

Responsibilities

• Identify, address and solve problems for managed accounts.
• Coordinate and schedule appointments for assigned shipments.
• Manage high-volume email communications.
• Help customers classify freight.
• Participate in regular business reviews with key accounts.
• Utilize a variety of reports, dashboards, tools and technology.

Skills

Problem solving

Customer service

Communication

On-site work

Education

High school diploma or GED

Job description

Location: Green Bay, WI, USA

Shift: 1st Shift

Work model: On-Site

Schedule: FULLTIME; Monday-Friday, 8:00 a.m. - 4:30 p.m.

Job overview: Schneider is seeking a Account Representative in Green Bay, WI to assist the Account Specialist Team within Schneider's Transportation Management (STM) division. The Account Representative will resolve issues, manage customer challenges and develop strong internal and external relationships.

• Identify, address and solve problems for managed accounts.
• Coordinate and schedule appointments for assigned shipments.
• Manage high-volume email communications.
• Help customers classify freight.
• Participate in regular business reviews with key accounts.
• Utilize a variety of reports, dashboards, tools and technology.

Skills and qualifications:

• High school diploma or GED.
• At least two years of relevant work experience.
• Able to work on-site at a Schneider facility.
• Strong problem-solving skills.
• Exceptional customer service skills.
• Effective verbal and written communication skills.

Pay and benefits:

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of STM benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

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