Account Services Specialist — Hybrid Scheduling & Client Support

Nbcuniversal3; New York (NY); Hybrid; USD 55,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid leave

Tuition reimbursement

Employee discounts

Job summary

NBCUniversal is seeking an Account Services Representative in New York. The role involves managing upfront and scatter deals, coordinating with Advertising Sales, Inventory, Strategic Planning, and Finance to ensure accurate order processing.

The position is hybrid (four days in-office, Friday remote) with opportunities to support agency relationships and optimize advertisers’ schedules. Salary range $55,000-$58,000, with overtime eligibility.

Qualifications

• Bachelor's degree or equivalent experience.
• Must be able to work out of the offices in a hybrid capacity. Monday- Thursday onsite; Friday remote with the flexibility to adjust as business needs dictate.
• Must have unrestricted work authorization to work in the United States now and in the future
• Must be 18 years or older
• Must be willing and able to work overtime, as needed

Responsibilities

• Maintain and monitor all upfront and scatter deals in order management system.
• Develop strong understanding of our products and capabilities to better develop solutions for advertisers.
• Serve as the first line of contact with internal and external entities to ensure proper maintenance of advertisers' schedules.
• Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines.
• Schedule commercials and coordinate client brand allocations, reconcile account discrepancies, send flowcharts and issue change notices to clients.
• Steward deals through careful monitoring of delivery.
• Offer recap packages to clients as needed and as available.
• Develop a strong working relationship with Commercial Operations guaranteeing a timely and precise order process.
• Collaborate with Sales Planner, Account Executive and Marketing to ensure that all marketing elements are properly booked and executed.
• Identification and resolution of invoice discrepancies and adjustments

Skills

Communication

Multi-tasking

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Excel

Word

Outlook

Job description

NBCUniversal is seeking an Account Services Representative in New York. The role involves managing upfront and scatter deals, coordinating with Advertising Sales, Inventory, Strategic Planning, and Finance to ensure accurate order processing.

The position is hybrid (four days in-office, Friday remote) with opportunities to support agency relationships and optimize advertisers’ schedules. Salary range $55,000-$58,000, with overtime eligibility.