Account Services Specialist — Customer-Focused Banking Support

WoodTrust Financial Corporation; Wisconsin Rapids (WI); On-site; Full time

Benefits offered by this job

Competitive compensation

Full benefits package including medical, dental, and vision

Strong work-life balance with a Monday – Friday schedule

On-the-job training

Opportunities for internal advancement

Job summary

A leading financial institution in Wisconsin Rapids is seeking an Account Services Representative to enhance customer experience. Responsibilities include greeting clients, providing product information, and supporting operations. Ideal candidates will have a high school diploma, customer service skills, and a team-oriented mindset. The role offers competitive compensation and a supportive work environment with opportunities for internal advancement. Interested candidates can apply via email or in person at any branch.

Qualifications

• 1–3 years of related experience preferred.
• Must have a positive attitude and strong reliability.
• Comfort handling cash is essential.

Responsibilities

• Greet customers warmly and create a welcoming environment.
• Provide accurate information about bank products and services.
• Complete general account maintenance and data entry.
• Support teller and operations teams as needed.

Skills

Excellent communication skills

Customer-service skills

Attention to detail

Ability to multitask

Basic math concepts

Proficiency with computers

Education

High school diploma or GED

Job description

A leading financial institution in Wisconsin Rapids is seeking an Account Services Representative to enhance customer experience. Responsibilities include greeting clients, providing product information, and supporting operations. Ideal candidates will have a high school diploma, customer service skills, and a team-oriented mindset. The role offers competitive compensation and a supportive work environment with opportunities for internal advancement. Interested candidates can apply via email or in person at any branch.