Customer Experience Specialist — Flexible Hours & Benefits

National Exchange Bank & Trust; Sheboygan Falls (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with Employer Match

Paid Time Off

Flexible scheduling

Job summary

A family-owned bank in Sheboygan Falls, Wisconsin is seeking a Customer Service Representative to enhance customer experiences. Responsibilities include completing account transactions, providing financial guidance, and ensuring excellent customer service. Candidates should have a high school diploma and possess strong interpersonal skills. The position offers various benefits, including health insurance and flexible scheduling, aimed at fostering a positive work environment.

Qualifications

• Interpersonal skills to relate and empathize with others while maintaining a friendly demeanor.
• Maintain professionalism and composure under pressure.
• High attention to detail and ability to problem solve basic issues.

Responsibilities

• Complete account transactions and offer appropriate bank products.
• Open new accounts and guide customers in financial decisions.

Skills

Excellent customer service

Attention to detail

Great communication

Ability to multi-task

Problem solving skills

Ability to work independently

Education

High school diploma or equivalent

Job description

A family-owned bank in Sheboygan Falls, Wisconsin is seeking a Customer Service Representative to enhance customer experiences. Responsibilities include completing account transactions, providing financial guidance, and ensuring excellent customer service. Candidates should have a high school diploma and possess strong interpersonal skills. The position offers various benefits, including health insurance and flexible scheduling, aimed at fostering a positive work environment.