Account Services & Licensing Specialist

GOEBEL FIXTURE COMPANY; Overland Park (KS); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life

401K with Employer Match

PTO and Holidays

Job summary

GOEBEL FIXTURE COMPANY, based in Overland Park, Kansas, seeks an Account Services Representative to join the team. The role focuses on delivering high-quality service to external and internal customers, including buyers, sales reps, and licensing teams.

Responsibilities include assisting with order status, entering orders into SAP, issuing credits, and handling return/damaged goods inquiries. Strong communication and organization skills are essential, with at least 2 years in account services

Qualifications

• Experience in account services or similar customer-facing roles.
• Ability to document resolutions and follow through.
• Strong communication and organizational skills.
• Proficient with MS Excel and Word.
• 2+ years of relevant experience required.

Responsibilities

• Assist customers and reps with order status and art issues.
• Set up business partners and enter orders in SAP when needed.
• Issue credits and manage returns and damaged goods inquiries.

Skills

Strong communication

Organization skills

Multi-tasking

Detail oriented

Creative problem solving

Documentation of resolutions

Tools

MS Excel

MS Word

Job description

GOEBEL FIXTURE COMPANY, based in Overland Park, Kansas, seeks an Account Services Representative to join the team. The role focuses on delivering high-quality service to external and internal customers, including buyers, sales reps, and licensing teams.

Responsibilities include assisting with order status, entering orders into SAP, issuing credits, and handling return/damaged goods inquiries. Strong communication and organization skills are essential, with at least 2 years in account services