Account Service Representative

Georgia Pacific; Houston (TX); Remote; USD 50,000 - 80,000; Full time

Job summary

An innovative company is seeking an Account Service Representative to enhance customer relationships and drive sales in Texas. This home-based role offers the opportunity to engage directly with key accounts, ensuring exceptional service and support. You will collaborate with various teams to optimize customer packaging needs and maintain high visibility with clients. With a focus on professional growth, this position comes with competitive compensation, a company car, and a comprehensive benefits package. If you are passionate about building lasting partnerships and making an impact, this role is perfect for you.

Benefits

Company Car

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Educational Assistance

Retirement Plan

Flexible Spending Accounts

Disability Insurance

Life Insurance

Qualifications

• Experience in outside sales or account management is essential.
• Strong critical thinking skills to solve customer challenges.
• Knowledge of corrugated packaging is advantageous.

Responsibilities

• Cultivate relationships with strategic national accounts.
• Act as a liaison between customers and internal teams.
• Manage credit reconciliations and customer visits.

Skills

Account Management

Sales Experience

Critical Thinking

Customer Service

Packaging Knowledge

Education

Bachelor's Degree

Tools

Microsoft Office 365

Microsoft Dynamics CRM

Job description

Georgia-Pacific's Corrugated Packaging division is hiring an Account Service Representative tasked with bolstering our business in our Texas plants.

At Georgia-Pacific, we believe that lasting customer relationships are built not just on likability but on exceptional service. As an Account Service Representative, you will be a cornerstone of our Commercial Team, focusing on servicing our top strategic accounts. This home-based position will have you engaging directly with key customers and collaborating with our local or national accounts, ensuring Georgia-Pacific remains the preferred supplier for our strategic partners. With competitive compensation, including a variable component, a company car, and a suite of benefits, this role promises both professional growth and personal enrichment. Reporting to the Sales Manager, this is a role designed for those eager to make their mark.

Our Team

Join a dynamic and diverse team dedicated to excellence in the south-central market. As we expand our capabilities and enhance our customer service capacity, you will be an integral part of a group committed to forging preferred partnerships and delivering top-tier service.

Location:

*This is a home-based position, candidate must live in the Houston, TX area.

What You Will Do

*Cultivate and maintain relationships with strategic national accounts by delivering quality products, outstanding service, and timely deliveries.

*Identify and execute solutions to optimize customer packaging needs, enhance product performance, and minimize waste at GP box plants.

*Act as the liaison between customers and GP internal teams, including customer service, quality, design, production, accounting, and shipping.

*Maintain high visibility and open lines of communication with national account customers.

*Regularly visit customers to discuss quality initiatives, gather feedback, and implement necessary actions.

*Assist with item trials for customers.

*Manage credit reconciliations with customers at month-end.

*Visit GP facilities as needed for team meetings, sample collection, and distribution.

*Foster lasting partnerships beyond day-to-day interactions.

*Support the GP quality team on customer visits to ensure compliance with quality standards.

*Utilize tools such as Microsoft Office 365 and Microsoft Dynamics CRM to log activities and manage data.

Who You Are (Basic Qualifications)

*Experience in outside sales, account management, supply chain/operations, or any related commercial experience.

*Open to travel up to 60-75% within the assigned territory

What You Will Put Ahead

*Strong critical thinking skills with the capacity to approach challenges logically and creatively.

*Corrugated/packaging and/or outside sales experience

*Bachelor's degree or higher

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

Georgia-Pacific LLC is a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf

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