Bilingual Spanish/ English Insurance Customer Service Representative

Foundever; Hyde Park Township (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Bilingual Spanish/English Insurance Customer Service Representative. This full-time remote position offers competitive pay and comprehensive benefits, including health and dental insurance, 401(k), and paid time off. You'll play a vital role in supporting one of the largest insurance providers in the U.S., helping customers navigate their insurance needs with empathy and efficiency. With flexible remote work options and opportunities for career growth, this role is perfect for those looking to make a difference while enjoying a supportive work environment.

Benefits

401(k)

Health insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Bonuses

Career growth opportunities

Qualifications

• Fluency in English and Spanish is essential for this role.
• Preferred 6 months to 1 year of relevant experience in customer service.

Responsibilities

• Provide exceptional customer service to insurance clients.
• Navigate systems effectively to assist customers with inquiries.

Skills

Exceptional customer service skills

Dependability and responsibility

Critical thinking and empathetic problem-solving

Organizational skills

System navigation abilities

Education

High school diploma or GED

Job description

Bilingual Spanish/English Insurance Customer Service Representative

Join our team as a Bilingual Spanish/English Insurance Customer Service Representative at Foundever.

Position Overview

We support one of the largest insurance providers in the U.S. with a remote, full-time role that includes paid training. A quiet, distraction-free workspace is essential during training and work hours.

Why Join Us

• Competitive pay: $16/hour
• Flexible remote work, with weekend shifts as needed
• Comprehensive benefits including 401(k), health, dental, vision, disability insurance, paid time off, bonuses, and career growth opportunities

Requirements

• Fluent in English and Spanish
• Reside in Arizona
• At least 18 years old
• High school diploma or GED
• Preferred 6 months to 1 year relevant experience
• Open availability during operating hours

Key Skills

• Exceptional customer service skills
• Dependability and responsibility
• Critical thinking and empathetic problem-solving
• Organizational skills
• System navigation abilities

Home Setup Requirements

• Provided equipment, including headset
• High-speed wired internet connection (no wireless/5G)
• A quiet, distraction-free workspace; webcam required during training and work
• Own computer or tablet (excluding Kindle Fire); cell phones not permitted during training

Additional Information

We support military families and are committed to equal opportunity employment without discrimination based on race, age, or other protected statuses.