Account Service Coordinator - Inventory Finance

Huntington Bancshares, Inc.; Schaumburg (IL); Hybrid; USD 34,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Retirement plan

Paid time off

Job summary

Huntington Bancshares, Inc. in Schaumburg, IL is seeking an Account Service Coordinator to provide high-quality support to dealers and internal partners. This entry-level role emphasizes data entry, account maintenance, and timely resolution of inquiries to ensure a positive customer experience.

The role may support a shared pool of accounts or an assigned portfolio, depending on business needs. The position offers a flexible work arrangement with in-office and work-from-home options, and

Qualifications

• 1+ years of experience in customer service or administrative support.
• Experience in operations or data entry is a plus.
• Strong communication and organizational skills.

Responsibilities

• Serve as primary contact for dealer questions and payments.
• Enter and maintain dealer/account information accurately.
• Coordinate with internal teams to ensure timely payments and updates.
• Run reports to identify gaps and follow up on missing documents.
• Communicate dealer needs to Sales, Finance, and Operations.

Skills

Customer service

Administrative support

Operations

Communication

Multitasking

Education

High school diploma

Tools

MS Office

Job description

Description

Summary

The Account Service Coordinator is an entry-level role responsible for providing high-quality support to dealers and internal partners. This position focuses on data entry, account maintenance, dealer assistance, and timely resolution of inquiries to ensure a positive customer experience. The role may support a shared pool of accounts or an assigned portfolio, depending on business needs.

Duties & Responsibilities

• Dealer Support
  • Serve as a primary contact for dealer questions related to account activity, system navigation, documentation, payments, and general inquiries.
  • Provide timely, accurate responses to dealer requests and escalate issues as needed.
  • Support onboarding activities by collecting required documentation and assisting with the application process.
• Account & Data Entry Support
  • Accurately enter, update, and maintain dealer and account information in internal systems.
  • Process routine account updates, corrections, and maintenance requests.
  • Ensure data accuracy, proper documentation, and compliance with internal policies.
• Operational Processing
  • Coordinate with internal teams to ensure payments, adjustments, and account transactions are completed accurately and on time.
  • Assist with clearing exceptions, correcting discrepancies, and resolving suspended or incomplete items.
  • Support preparation of standard dealer communications, including reminders and account updates.
• Monitoring & Reporting
  • Run reports and review account information to identify missing documents, incomplete data, or follow-up needs.
  • Flag potential issues to senior team members or management when appropriate.
• Communication & Collaboration
  • Communicate dealer needs, concerns, or trends to internal stakeholders including Sales, Finance, and Operations.
  • Partner closely with teammates to ensure consistent service delivery and a positive dealer experience.
• Other Duties
  • Participate in projects aimed at process improvement or workflow efficiency, as assigned.
  • Contribute to team goals by supporting colleagues during peak periods or absences.
  • Perform other duties assigned.

Basic Qualifications:

• High school diploma, GED, or equivalent education required.
• 1+ years of experience in customer service, administrative support, operations

Preferred Qualifications:

• Strong communication skills—both written and verbal with a customer-focused mindset.
• High attention to detail with strong organizational and time-management abilities.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Comfortable learning new systems, tools, and processes.
• Proficient in MS Office (Excel, Outlook, Word) and able to work within multiple software platforms.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type: Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

$25.00 - $48.56 Hourly

The compensation range represents the anticipatedlow and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.