Account Manager - Inventory Finance

Huntington; Chicago (IL); Hybrid; USD 63,000 - 124,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays and PTO

Job summary

Huntington is seeking an Account Manager to support and grow dealer, distributor, and manufacturer relationships. You’ll manage a complex portfolio with cross-functional teamwork across Sales, Credit, Finance, and Operations to keep accounts healthy and compliant.

The role involves onboarding, underwriting support, and resolving complex account issues in a collaborative, office-based environment. Ideal candidates have a bachelor’s degree and 2+ years in account management or related fields, with

Qualifications

• Bachelor’s degree or equivalent education/experience.
• 2+ years of experience in account management, customer service, loan operations, credit, or similar roles.
• Experience managing multiple accounts simultaneously.

Responsibilities

• Manage a portfolio of complex or higher-risk accounts requiring deeper analysis, proactive monitoring, and stronger coordination across internal teams.
• Serve as the primary relationship manager for assigned dealers, addressing escalated inquiries, structural account changes, and unique servicing needs.
• Support credit-related activities such as processing requests for credit line changes, account restructuring, and special approvals within authority.
• Process exception reviews, financial statement follow-ups, and documentation requirements for complex accounts.
• Prepare formal communications including delinquency notices, default letters, and other required correspondence.
• Resolve escalated discrepancies, billing issues, suspense items, and account adjustments.
• Partner closely with Credit, Sales, Finance, Compliance, and Operations to solve account issues and support dealer growth.
• Escalate risks, prepare problem-loan reporting, and recommend mitigation strategies.
• Serve as the voice of the dealer, ensuring cross-team alignment.
• Support dealers through application, underwriting, and onboarding processes when needed.
• Ensure accurate processing of payments, credits, trade-ins, refinances, and third-party payoffs.
• Participate in and occasionally lead process-improvement initiatives.
• Use analytical tools to identify stressed accounts, emerging risks, or unusual activity.
• Track portfolio trends, performance indicators, and documentation compliance.
• Represent the organization in dealer and manufacturer meetings.
• Participate in special projects at the discretion of the Onboarding Manager.
• Perform other duties as assigned.

Skills

Analytical thinking

Communication skills

Team collaboration

Self-motivated

Education

Bachelor’s degree or equivalent education/experience

Tools

MS Office

Job description

Description Summary The Account Manager is an experienced professional responsible for supporting and growing relationships with dealers, distributors, and manufacturers. The Account Manager manages a larger and more complex portfolio of accounts requiring advanced analysis, proactive monitoring, and cross-functional collaboration. This role serves as a key link between Sales, Credit, Finance, and Operations to ensure accounts remain healthy, compliant, and positioned for long-term success.

Duties & Responsibilities

Advanced Account Management

• Manage a portfolio of complex or higher-risk accounts requiring deeper analysis, proactive monitoring, and stronger coordination across internal teams.
• Serve as the primary relationship manager for assigned dealers, addressing escalated inquiries, structural account changes, and unique servicing needs.
• Support credit-related activities such as processing requests for credit line changes, account restructuring, and special approvals within authority.

Account Maintenance & Documentation

• Process exception reviews, financial statement follow-ups, and documentation requirements for complex accounts.
• Prepare formal communications including delinquency notices, default letters, and other required correspondence.
• Resolve escalated discrepancies, billing issues, suspense items, and account adjustments.

Cross-Functional Collaboration

• Partner closely with Credit, Sales, Finance, Compliance, and Operations to solve account issues and support dealer growth.
• Escalate risks, prepare problem-loan reporting, and recommend mitigation strategies.
• Serve as the voice of the dealer, ensuring cross-team alignment.

Operational & Process Support

• Support dealers through application, underwriting, and onboarding processes when needed.
• Ensure accurate processing of payments, credits, trade-ins, refinances, and third-party payoffs.
• Participate in and occasionally lead process-improvement initiatives.

Monitoring & Reporting

• Use analytical tools to identify stressed accounts, emerging risks, or unusual activity.
• Track portfolio trends, performance indicators, and documentation compliance.

Additional Responsibilities

• Represent the organization in dealer and manufacturer meetings.
• Participate in special projects at the discretion of the Onboarding Manager.
• Perform other duties as assigned.

Basic Qualifications

• Bachelor’s degree or equivalent education/experience.
• 2+ years of experience in account management, customer service, loan operations, credit, or similar roles.
• Experience managing multiple accounts simultaneously.

Preferred Qualifications

• Experience in banking, equipment finance, specialty finance, or captive finance.
• Excellent written and verbal communication skills.
• Strong analytical thinking and comfort interpreting data.
• High attention to detail with strong organizational skills.
• Proven ability to collaborate across teams and adapt to change.
• Proficiency with MS Office and ability to learn internal systems.
• Self-motivated and able to work with minimal supervision.

#LI-DK1 #CML

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes

Workplace Type: Office

Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range: $63,000 - $124,000 Annual Salary The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.

Benefits

• Health insurance coverage
• Wellness program
• Life and disability insurance
• Retirement savings plan
• Paid leave programs
• Paid holidays and paid time off (PTO)

Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

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Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout

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