Account Service Coordinator - Inventory Finance

Huntington; Chicago (IL); Hybrid; USD 34,000 - 68,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays and PTO

Job summary

Huntington is seeking an Account Service Coordinator to support dealers and internal partners with data entry, account maintenance, and inquiry resolution. The role focuses on accuracy, timely responses, and a positive dealer experience.

You will work in a hybrid office environment, handling onboarding documentation, payments, and routine communications while collaborating with Sales, Finance, and Operations to improve workflows.

Qualifications

• 1+ years of experience in customer service or administrative support.
• Strong attention to detail and organization.
• Ability to learn new systems and processes quickly.

Responsibilities

• Serve as primary dealer contact for questions on account activity and documentation.
• Enter, update, and maintain dealer and account information in internal systems.
• Coordinate payments, adjustments, and account transactions with internal teams.
• Run reports to identify missing documents or follow‑up needs.
• Communicate dealer needs to Sales, Finance, and Operations; support process improvements.

Skills

Customer service

Administrative support

Operations

Education

High school diploma or GED

Tools

MS Office (Excel, Outlook, Word)

Job description

Description Summary The Account Service Coordinator is an entry-level role responsible for providing high-quality support to dealers and internal partners. This position focuses on data entry, account maintenance, dealer assistance, and timely resolution of inquiries to ensure a positive customer experience. The role may support a shared pool of accounts or an assigned portfolio, depending on business needs.

Duties & Responsibilities

Dealer Support

Serve as a primary contact for dealer questions related to account activity, system navigation, documentation, payments, and general inquiries. Provide timely, accurate responses to dealer requests and elevate issues as needed. Support onboarding activities by collecting required documentation and assisting with the application process.

Account & Data Entry Support

Accurately enter, update, and maintain dealer and account information in internal systems. Process routine account updates, corrections, and maintenance requests. Ensure data accuracy, proper documentation, and compliance with internal policies.

Operational Processing

Coordinate with internal teams to ensure payments, adjustments, and account transactions are completed accurately and on time. Assist with clearing exceptions, correcting discrepancies, and resolving suspended or incomplete items. Support preparation of standard dealer communications, including reminders and account updates.

Monitoring & Reporting

Run reports and review account information to identify missing documents, incomplete data, or follow‑up needs. Flag potential issues to senior team members or management when appropriate.

Communication & Collaboration

Communicate dealer needs, concerns, or trends to internal stakeholders including Sales, Finance, and Operations. Partner closely with teammates to ensure consistent service delivery and a positive dealer experience.

Other Duties

Participate in projects aimed at process improvement or workflow efficiency, as assigned. Contribute to team goals by supporting colleagues during peak periods or absences. Perform other duties assigned.

Basic Qualifications

High school diploma, GED, or equivalent education required. 1+ years of experience in customer service, administrative support, operations

Preferred Qualifications

Strong communication skills—both written and verbal with a customer-focused mindset. High attention to detail with strong organizational and time-management abilities. Ability to manage multiple tasks and prioritize in a fast‑paced environment. Comfortable learning new systems, tools, and processes. Proficient in MS Office (Excel, Outlook, Word) and able to work within multiple software platforms.

Exempt Status

(Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type

Office

Our Approach to Office Workplace Type

Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Immigration Sponsorship

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range

Compensation Range: $25.00 - $48.56 Hourly

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Equal Opportunity

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice

Visit Huntington's Career Web Site for more details.

Welcome to Huntington!

At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way we save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.

Accessibility

We endeavor to make this site accessible to any and all users.

Contact for Accessibility

If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to [e-mail]

Reasonable Accommodations

Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds.

Disclosures

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