Account Manager - Inventory Finance

Huntington-Bank; Schaumburg (IL); On-site; USD 63,000 - 124,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off

Paid holidays

Life and disability insurance

Wellness program

Job summary

Huntington-Bank in Schaumburg, IL is seeking an experienced Account Manager to support and grow relationships with dealers, distributors, and manufacturers. You will manage a larger, complex portfolio, coordinate with Sales, Credit, Finance and Operations, and act as the primary relationship manager for assigned accounts.

Key tasks include processing credit line changes, onboarding, accuracy in payments and documentation, and contributing to process improvements while ensuring accounts stay

Qualifications

• Bachelor’s degree or equivalent education/experience.
• 2+ years of experience in account management, customer service, loan operations, credit, or similar roles.
• Experience managing multiple accounts simultaneously.
• Strong analytical thinking and comfort interpreting data.
• Excellent written and verbal communication skills.
• Proficiency with MS Office and ability to learn internal systems.
• Ability to collaborate across teams and adapt to change.

Responsibilities

• Manage a portfolio of complex or higher‑risk accounts requiring deeper analysis, proactive monitoring, and stronger coordination across internal teams.
• Serve as the primary relationship manager for assigned dealers, addressing escalated inquiries, structural account changes, and unique servicing needs.
• Support credit-related activities such as processing requests for credit line changes, account restructuring, and special approvals within authority.
• Process exception reviews, financial statement follow‑ups, and documentation requirements for complex accounts.
• Prepare formal communications including delinquency notices, default letters, and other required correspondence.
• Resolve escalated discrepancies, billing issues, suspense items, and account adjustments.
• Partner closely with Credit, Sales, Finance, Compliance, and Operations to solve account issues and support dealer growth.
• Escalate risks, prepare problem‑loan reporting, and recommend mitigation strategies.
• Serve as the voice of the dealer, ensuring cross‑team alignment.
• Support dealers through application, underwriting, and onboarding processes when needed.
• Ensure accurate processing of payments, credits, trade-ins, refinances, and third‑party payoffs.
• Participate in and occasionally lead process‑improvement initiatives.
• Monitor portfolio trends, performance indicators, and documentation compliance.
• Represent the organization in dealer and manufacturer meetings.
• Participate in special projects at the discretion of the Onboarding Manager.
• Perform other duties as assigned.

Skills

Analytical thinking

Communication skills

Detail oriented

MS Office

Team collaboration

Adaptability

Education

Bachelor’s degree or equivalent education/experience

Tools

MS Office

Job description

DescriptionSummaryThe Account Manager is an experienced professional responsible for supporting and growing relationships with dealers, distributors, and manufacturers. The Account Manager manages a larger and more complex portfolio of accounts requiring advanced analysis, proactive monitoring, and cross-functional collaboration. This role serves as a key link between Sales, Credit, Finance, and Operations to ensure accounts remain healthy, compliant, and positioned for long-term success.Duties & ResponsibilitiesAdvanced Account ManagementManage a portfolio of complex or higher‑risk accounts requiring deeper analysis, proactive monitoring, and stronger coordination across internal teams.Serve as the primary relationship manager for assigned dealers, addressing escalated inquiries, structural account changes, and unique servicing needs.Support credit-related activities such as processing requests for credit line changes, account restructuring, and special approvals within authority.Account Maintenance & DocumentationProcess exception reviews, financial statement follow‑ups, and documentation requirements for complex accounts.Prepare formal communications including delinquency notices, default letters, and other required correspondence.Resolve escalated discrepancies, billing issues, suspense items, and account adjustments.Cross‑Functional CollaborationPartner closely with Credit, Sales, Finance, Compliance, and Operations to solve account issues and support dealer growth.Escalate risks, prepare problem‑loan reporting, and recommend mitigation strategies.Serve as the voice of the dealer, ensuring cross‑team alignment.Operational & Process SupportSupport dealers through application, underwriting, and onboarding processes when needed.Ensure accurate processing of payments, credits, trade-ins, refinances, and third‑party payoffs.Participate in and occasionally lead process‑improvement initiatives.Monitoring & ReportingUse analytical tools to identify stressed accounts, emerging risks, or unusual activity.Track portfolio trends, performance indicators, and documentation compliance.Additional ResponsibilitiesRepresent the organization in dealer and manufacturer meetings.Participate in special projects at the discretion of the Onboarding Manager.Perform other duties as assigned.Basic Qualifications:Bachelor’s degree or equivalent education/experience.2+ years of experience in account management, customer service, loan operations, credit, or similar roles.Experience managing multiple accounts simultaneously.Preferred Qualifications:Experience in banking, equipment finance, specialty finance, or captive finance.Excellent written and verbal communication skills.Strong analytical thinking and comfort interpreting data.High attention to detail with strong organizational skills.Proven ability to collaborate across teams and adapt to change.Proficiency with MS Office and ability to learn internal systems.Self-motivated and able to work with minimal supervision.#LI-DK1#CMLExempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)YesWorkplace Type:OfficeOur Approach to Office Workplace TypeCertain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.Compensation Range:$63,000 - $124,000 Annual SalaryThe compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).Huntington is an Equal Opportunity Employer.Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.