Account Service Coordinator – Fast-Paced Support

Ingersoll Rand; Keokuk (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Employee stock grant

Job summary

Ingersoll Rand is seeking an Account Service Representative to join our Champion Managed Care team in Quincy, IL. This role involves managing customer accounts and ensuring timely service support for air compressors. Strong organizational skills and the ability to communicate effectively are essential.

Success in this position requires a customer-centric approach, with experience in a high-volume service environment. Our benefits package includes medical coverage, 401(k) plans, and employee stock grants.

Qualifications

• 2+ years of experience in customer service or fast-paced environments.
• Computer proficiency with Microsoft Office, including Excel and Outlook.
• 1+ years of experience with ERP systems such as SAP or Salesforce.

Responsibilities

• Manage a portfolio of national accounts for air compressor service.
• Dispatch service requests and monitor open dispatches.
• Perform basic technical troubleshooting to assist with issue resolution.

Skills

Customer service orientation

ERP systems navigation

Communication skills

Organization skills

Education

High School Diploma or GED

Tools

SAP

Salesforce

Microsoft Office

Job description

Ingersoll Rand is seeking an Account Service Representative to join our Champion Managed Care team in Quincy, IL. This role involves managing customer accounts and ensuring timely service support for air compressors. Strong organizational skills and the ability to communicate effectively are essential.

Success in this position requires a customer-centric approach, with experience in a high-volume service environment. Our benefits package includes medical coverage, 401(k) plans, and employee stock grants.