Account Retention Specialist - Bilingual Growth Path

Majik Rent To Own; Berwick (Columbia County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Monthly bonus potential

3 weeks PTO + Holidays

401(k) with company match

Low-cost Medical, Dental, Vision

Employee discounts

Career advancement opportunities

Reimbursement toward home & vehicle (1

Job summary

Majik Rent To Own is hiring for a full-time role focused on customer accounts, collections, and service delivery. You’ll be part of a team that trains newcomers and offers growth opportunities within the company.

Expect a competitive starting wage of $16+ per hour with weekly pay, paid time off, and benefits as described. Bilingual candidates may earn additional pay and training is provided.

Qualifications

• High school diploma or GED.
• 1+ year in collections, retail, or customer-focused roles preferred.
• Strong communication and conflict resolution skills.
• Highly organized with attention to detail.
• Self-motivated, accountable, and results-driven.
• Valid driver’s license with insurable driving record.
• Willingness to travel locally for customer visits.
• Ability to lift up to 25 lbs (with assistance).

Responsibilities

• Own customer accounts and keep them current.
• Analyze account activity and determine solutions.
• Communicate with customers, references, and landlords.
• Collect and process payments accurately (in-store and field).
• Maintain accurate documentation and account records.
• Manage field visits professionally and efficiently.
• Resolve customer concerns while protecting company standards.
• Meet and exceed performance goals related to collections and retention.

Skills

Customer service

Account management

Communication

Conflict resolution

Organizational skills

Driving/travel locally

Data entry

Education

High School Diploma or GED

Tools

CRM software

Payment processing

Job description

Majik Rent To Own is hiring for a full-time role focused on customer accounts, collections, and service delivery. You’ll be part of a team that trains newcomers and offers growth opportunities within the company.

Expect a competitive starting wage of $16+ per hour with weekly pay, paid time off, and benefits as described. Bilingual candidates may earn additional pay and training is provided.