Account Representative - State Farm Agent Team Member Tomball - TX

Sftomball; Tomball (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Life insurance

Health insurance

Vision insurance

401(k)

Bonus based on performance

Licensing paid by agency

Paid time off

Job summary

Caley Baillio - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations, and to act as a liaison between customer needs and agency departments. You will proactively market relevant products and services to improve customer outcomes.

The role emphasizes building lasting relationships, delivering prompt service, and contributing to a high-performing, community-focused team by driving growth and advancing your professional career.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication

Customer service

Needs anticipation

Interpersonal skills

Job description

Account Representative - State Farm Agent Team Member

Full Time in Tomball - TX

• Life insurance
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2013 and currently lead a team of nine. My State Farm journey began as a team member, where I worked my way toward agency ownership. State Farm has also always been part of my family - my mom was a State Farm agent as well. Outside of work, I’m a former Division I volleyball athlete and have been married for 19 years with two daughters. My athletic background has played a big role in the competitive, team-oriented approach I bring to the agency.

Giving back is at the heart of what we do. I founded Impact 249, a nonprofit focused on serving our local community, and our team stays involved throughout the year. From Mother’s Day and Father’s Day events to our Back-to-School Bash, Trunk or Treat, Thanksgiving pie giveaways, and Photos with Santa, we love creating opportunities to connect with and give back to the families around us.

Our agency offers health, dental, vision, and life insurance, a 401(k), and paid time off. We also believe in making strong performance fun and rewarding, with additional time-off incentives, office promotions, and the opportunity to qualify for a team trip.

Our culture is high-performing, community-minded, and grounded in a simple mantra Choose kindness. I’m looking for high achievers with a strong work ethic who are ready to elevate their professional careers. We want people who are willing to work hard, strive for more, and genuinely care about making a difference. If you’re ambitious, enjoy giving back, and want to grow alongside a team that values both achievement and kindness, we’d love to meet you.

ROLE DESCRIPTION

As an Account Representative for Caley Baillio - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $50,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.