Account Representative - State Farm Agent Team Member Fort Worth - TX

Esmeralda Gutierrez - State Farm Insurance Agent; Fort Worth (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Vision insurance

Paid time off

Bonus based on performance

Opportunity for advancement

Job summary

Esmeralda Gutierrez - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and by marketing relevant products and services. The role emphasizes teamwork and strong service orientation in a fast-paced environment.

You will develop leads, schedule appointments, and establish lasting relationships while delivering prompt, accurate support to customers as their needs evolve.

Qualifications

• Experience in sales (outside or inside sales) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service

Relationship building

Prospecting

Listening skills

Job description

Account Representative - State Farm Agent Team Member

Full Time in Fort Worth - TX

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ABOUT OUR AGENCY

I opened my agency in 2011 and currently lead a team of five. Before becoming an agent, I spent four years as a State Farm team member, giving me firsthand experience with the business and a strong appreciation for the role a great team plays in an agency’s success.

Outside of work, I’m a proud wife and mother of two and a graduate of Western New Mexico University. I’m also a big animal lover and enjoy spending time with my fur babies. My daughter attends Texas Tech University, and my son is a Tarleton State University graduate.

Being part of our community is very important to me. Our agency regularly participates in local events, and I’m also actively involved with my church. Building relationships and supporting the people around us are values that carry into how we serve our customers and work together as a team.

Our agency offers health, vision, and dental benefits, a Simple IRA retirement plan, licensing reimbursement, and a strong commitment to work-life balance. Team members also have opportunities to earn both monthly and annual performance-based bonuses.

Our office has a positive, supportive environment built around strong teamwork. I’m looking for a go-getter who enjoys working with people, leads with integrity, and genuinely wants to contribute to the team’s success. If you’re personable, motivated, and looking for an office where people support one another while working toward shared goals, we’d love to meet you.

ROLE DESCRIPTION

As an Account Representative for Esmeralda Gutierrez - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $80,000.00 - $100,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.