Account Representative - State Farm Agent Team Member

State Farm Agent; Westland (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

State Farm Agent in Westland, MI is hiring an Account Manager to work with customers and provide solutions for auto, home, and life insurance needs.

The role emphasizes teamwork, remarkable customer service, willingness to learn, and daily commitment to success. Account Associates may be promoted to Agency owners after 18 months, with base compensation starting around $30,000 and earnings rising with commissions and bonuses.

Qualifications

• Sales experience and customer contact
• Telemarketing/outbound calling experience desired
• Customer service skills and problem solving
• CRM and retention focus in long-term relationships
• Knowledge of insurance transactions helpful

Responsibilities

• Work with customers to provide solutions for auto, home, and life insurance needs.
• Collaborate with team to meet service targets and drive satisfaction.
• Build relationships to promote retention and cross-sell opportunities.
• Support customers through policy servicing and claims coordination if needed.

Skills

Sales

Telemarketing

Customer Service

Customer relationship management

Retention

Insurance Transactions

Job description

Branch State Farm Insurance is looking to train the next high quality team member for our expanding team. An Account Manager will work with customers to provide solutions for their auto, home, and life insurance needs. This is a great opportunity to start a career with a Fortune 50 insurance provider in State Farm.

We are seeking individuals committed to teamwork, providing remarkable customer service, demonstrating a willingness to learn, and a daily commitment to success! Account Managers may be promoted to Agency owners after 18 months.

Benefits

• Free uniforms
• Opportunity for advancement
• Paid time off
• Bonus based on performance

Requirements

• Sales
• Telemarketing (outbound sales phone calls)
• Customer Service
• Meeting Minimum expectations
• Customer relationship management and retention
• Servicing Insurance Transactions

State Insurance License Requirement

Account associates will be required to pass a Michigan Property and Casualty Exam as well as a Life and Health Exam. Account associate will not be paid to study for the exam. Studying is done online at home. Cost for the state exam and study materials are the responsibility of the employee. We will Reimburse any employee who passes the insurance exam within 3 attempts.

Training

• Account associates will complete paid training.

Base Compensation

• Entry level: $30,000
• First year Account Associates earn between $40,000- $50,000 with commissions and bonus

Benefits (continued)

• Advancement in agency
• Paid time off

Hours

• 9am- 5pm M-F

Compensation: $30,000.00 - $40,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Westland.
• Our office is open 9am-5pm.
• I have been a State Farm agent since 2011.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a proud graduate of Detroit Mercy.
• We currently have 3 team members at our agency.
• We have 15 years of combined insurance experience in our office.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.