Account Associate - State Farm Agent Team Member

State Farm Agent; Ann Arbor (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Life Insurance

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

A leading insurance agency in Ann Arbor, MI, is seeking an Account Associate. This role focuses on managing customer accounts, assisting with policy inquiries, and processing claims. Candidates should have strong organizational skills and excellent customer service aptitude. The position offers a competitive salary, flexible schedule, and various benefits including health insurance and paid time off. This is a dynamic environment perfect for those eager to grow in their career while positively impacting the community.

Qualifications

• Previous experience in insurance or a related field preferred.
• Attention to detail is essential for managing customer accounts.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with status.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Join to apply for the Account Associate - State Farm Agent Team Member role at State Farm Agent.

Location: Ann Arbor, MI

Salary: $45,000.00 - $65,000.00 per year

Benefits

• Simple IRA
• Life Insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Role Description

As Account Associate - State Farm Agent Team Member for Aaron Richards - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Do you want a career and not just a job? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self‑motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Ann Arbor. We have 10 years of combined insurance experience in our office.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.