Account Representative - State Farm Agent Team Member

Wael Ramadan - State Farm Agent; Virginia; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Wael Ramadan - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

The role focuses on developing leads, establishing relationships, and delivering prompt, friendly service while promoting long-term customer satisfaction.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2017 and currently lead a team of six. Before becoming a State Farm agent, I built my career in sales, where I developed a passion for helping people and building relationships. I'm a graduate of VCU, a proud husband and father of four, and a huge LEGO enthusiast who enjoys tackling new builds in my free time.

I'm proud to be a member of the Chesterfield Chamber of Commerce and enjoy staying connected with the local business community.

Our agency offers health, vision, and dental benefits, paid vacation, team-building events, and professional development opportunities. We believe in investing in our team and creating opportunities for long-term growth and success.

Our culture is fun, supportive, and driven to succeed. I'm looking for someone who is competitive, coachable, accountable, and motivated to achieve their goals while contributing to a positive team environment.

If you're ready to grow with a high-energy team, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Wael Ramadan - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.