Account Representative - State Farm Agent Team Member

Jaime Garner - State Farm Agent; Oxford (MS); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Jaime Garner - State Farm Agent in Oxford, MS is seeking an Account Representative to grow the agency through meaningful customer relations and proactive product recommendations. You will serve as a liaison between clients and agency departments, helping families protect what matters most.

The role emphasizes a flexible schedule, strong communication, and a focus on service. Training and advancement opportunities are available, with a supportive team and a culture built on going the extra mile

Qualifications

• Experience in sales or client-facing roles.
• Ability to build and maintain customer relationships.
• Strong written and verbal communication.

Responsibilities

• Develop leads and schedule appointments to market products and services.
• Establish and nurture customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service across inquiries.
• Support long-term, high-quality customer relations and satisfaction.

Skills

Sales experience

Customer relationships

Communication skills

Marketing interest

Job description

Benefits:

• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2024 and currently lead a team of three. Before becoming a State Farm agent, I spent 20 years as a top-performing B2B sales professional before being recruited by State Farm. I'm an Ole Miss graduate, a proud mom of two little boys, and family is at the heart of everything I do.

Giving back to the community is one of my passions. I'm actively involved with the Chamber of Commerce and am a strong supporter of children's education and literacy. Our agency regularly stocks local schools, police stations, and fire stations with coloring books for kids to help brighten their day.

Our agency offers health benefits, PTO, licensing reimbursement, bonus opportunities, and a strong commitment to work-life balance. We believe in rewarding hard work and supporting our team's personal and professional growth.

Our culture is energetic, customer-focused, and built on going above and beyond. I'm looking for someone who is driven, intelligent, and hungry to succeed. I can teach the skills, but I'm looking for someone with the motivation, initiative, and personal goals to thrive without being micromanaged.

ROLE DESCRIPTION:

As an Account Representative for Jaime Garner - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.