Account Representative - State Farm Agent Team Member

Joe Pham - State Farm Agent; League City (TX); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Joe Pham - State Farm Agent is seeking an Account Representative to support daily operations and customers’ success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and internal departments.

The role emphasizes proactive marketing of relevant products and services, building trust with clients, and delivering prompt, friendly service. A self-starter with strong problem-solving skills is valued.

Qualifikationen

• Experience in sales and customer relationship management is required.
• Ability to market products and services based on customer needs.
• Excellent written and verbal communication skills are essential.

Aufgaben

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about coverage and billing.
• Promote successful and long-lasting customer relations.

Kenntnisse

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Anticipation

People skills

Jobbeschreibung

Benefits:

• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2019 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked as a Branch Manager with Bank of America. My career has always centered around helping people, and agency ownership gave me the opportunity to build a business focused on helping customers protect the people and things that matter most.

Giving back is an important part of our agency. We stay involved with local schools, adopt families during the holidays, donate Thanksgiving meals, and support veterans and other community initiatives throughout the year.

Our agency offers health benefits, life insurance, paid holidays, vacation time, licensing reimbursement, occasional team lunches, and a strong commitment to work-life balance.

Our culture is supportive, customer-focused, and built around taking ownership of your work. I'm looking for someone who is a self-starter, a strong problem-solver, and task-oriented. If you're dependent, take initiative, and enjoy finding solutions that help others, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Joe Pham - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.