Account Representative - State Farm Agent Team Member

Beth-Slaughter---State-Farm-Agent; Valley (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Beth Slaughter - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and by aligning customer needs with appropriate products and services.

You will develop leads, schedule appointments, and build strong customer relationships while delivering prompt, friendly service and accurate information on coverages and billing. A collaborative, growth-focused environment offers development and advancement opportunities.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service.
• Ability to anticipate customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs and market products/services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate and friendly customer service for inquiries related to product availability, coverages, policy changes, transfers, claims and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing focus

Communication skills

Customer service

Needs anticipation

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in January 2026 and currently lead a team of seven. While the agency is new, my career with State Farm began in 2004. Prior to agency ownership, I held a variety of roles including Claims, Agency, and Sales Leadership. Those experiences gave me a well-rounded understanding of the business and reinforced my passion for helping customers and developing successful teams.

I’m a graduate of Auburn University and earned my MBA from Troy University. My husband is also a State Farm agent, and together we have two daughters, ages 11 and 14. Outside of work, I enjoy home décor, shopping, and finding the perfect cup of coffee. I stay active in the community through the Valley Chamber of Commerce and by sponsoring a variety of local events throughout the year. Building strong relationships within the community is an important part of our agency's mission.

Our agency offers a Simple IRA, health benefits, Aspirant Program opportunities, personal and professional development, team-building events, team outings, and exposure to multiple offices and experienced team members. We’re committed to creating opportunities for growth and helping team members build long-term careers.

Our culture is positive, collaborative, and growth-focused. I’m looking for team members who take ownership, show initiative, and are willing to jump in wherever needed. The ideal candidate brings enthusiasm, accountability, and a strong desire to learn and improve. If you’re looking for a supportive environment where you can grow, develop new skills, and be part of a team that values both performance and people, this could be a great fit for you.

ROLE DESCRIPTION:

As an Account Representative for Beth Slaughter - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.