Account Representative - State Farm Agent Team Member

Jody Griffin - State Farm Agent; Uvalde (TX); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Competitive salary

Paid time off

Training & development

Job summary

Jody Griffin - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful relationships and connecting customer needs with relevant State Farm products and services.

The role emphasizes lead development, appointment setting, and providing prompt, friendly service to clients on policy availability, changes, billing, and claims inquiries, while aiming to foster lasting customer relationships.

Qualifications

• Experience in sales (inside or outside) is preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal and listening communication skills.
• Dedicated to customer service and anticipating client needs.
• Able to relate effectively to customers and license requirements (P&C).

Responsibilities

• Develop leads, schedule appointments, identify customer needs and market products and services.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service across inquiries, eligibility, coverages, changes, transfers, claims, and billing.
• Promote long-lasting customer relations through proactive engagement.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service

Marketing mindset

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jody Griffin - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.