Account Representative - State Farm Agent Team Member

Spencer Gaille; Brownsville (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Spencer Gaille - State Farm Agent is hiring an Account Representative to support daily operations and customer success in Brownsville, TX. You will grow the agency by building meaningful relationships between customers and internal departments, and proactively market relevant insurance and financial services products.

Responsibilities include developing leads, scheduling appointments, identifying customer needs, and delivering prompt, friendly service to address inquiries about coverage,

Qualifications

• Sales experience preferred.
• Experience in managing customer relationships preferred.
• Ability to relate to customers and assess their needs.
• Property & Casualty license required.
• Strong communication and listening skills.

Responsibilities

• Develop leads and schedule appointments to market products and services.
• Establish and follow up with customer relationships to meet needs.
• Provide prompt, friendly customer service including inquiries about coverage and billing.
• Promote lasting customer relationships and satisfaction.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Customer needs anticipation

Education

Property & Casualty license

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Spencer Gaille - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.