Account Representative - State Farm Agent Team Member

Jeff Kleier State Farm Insurance Agency; Louisville (KY); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Jeff Kleier State Farm Insurance Agency is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relationships and act as a liaison between client needs and agency departments, proactively marketing relevant products and services.

The role emphasizes customer service, lead development, and service excellence to meet policy and billing inquiries, with opportunities for advancement within a supportive,

Qualifications

• Experience in sales roles and a focus on customer needs.
• Ability to identify customer requirements and propose appropriate products.
• Strong communication and interpersonal skills for relationship building.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about coverage, billing, and policy changes.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer relationship management

Marketing products

Communication skills

Customer service

P&C license

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jeff Kleier - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.