Account Representative - State Farm Agent Team Member

Tiesinginsurance; Chester (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Training & development

Wellness resources

Bonus based on performance

Job summary

Tyler Tiesing - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relations and serve as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers' lives. The role focuses on developing leads, scheduling appointments, and delivering prompt, friendly service while building strong client relationships and

Qualifications

• Experience in sales or customer-facing roles.
• Ability to build and maintain customer relationships.
• Interest in marketing products based on customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, coverages, changes, transfers, billing, and claims.
• Promote long-lasting customer relations and customer satisfaction.

Skills

Sales experience

Customer relationships

Marketing products

Communication

Customer service

P&C license

Job description

Benefits:

• Paid time off
• Training & development
• Wellness resources
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Tyler Tiesing - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.