Account Representative - State Farm Agent Team Member

Truman Brown - State Farm Agency Intern

Springfield (TN)

On-site

USD 32,000 - 42,000

Part time

5 days ago
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Benefits offered by this job

401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Training & development
Paid time off

Job summary

Truman Brown - State Farm Agency in Springfield, TN is seeking an Account Representative Team Member intern. You will support daily operations, grow the office through customer relations, and promote relevant State Farm products and services to meet client needs.

The role emphasizes communication, relationship-building, and a proactive sales mindset. You will participate in training and development while contributing to customer service excellence.

Qualifications

  • Experience in sales preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Strong written, verbal, and listening communication skills.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to relate to customers effectively.
  • Property & Casualty license.

Responsibilities

  • Develop leads, schedule appointments, identify customer needs, and market products to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service, including inquiries about coverage, policy changes, transfers, claims, and billing.
  • Promote successful and long-lasting customer relations.

Skills

Sales experience
Customer relationships
Communication skills
Customer service
Anticipates needs

Education

Property & Casualty license

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Paid time off
ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Truman Brown - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Property & Casualty license.
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