Account Representative - State Farm Agent Team Member

Dan Albernas - State Farm Agent; Plantation (FL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Job summary

Dan Albernas - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and proactive product marketing. You will assist customers, identify needs, and coordinate with agency teams to provide tailored insurance solutions.

The role requires a sales mindset, energy, and the ability to thrive in a fast-paced office while supporting the team and pursuing career growth.

Qualifications

• Experience in sales (outside or inside) is preferred.
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills; active listening.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, friendly customer service for inquiries, coverages, billing, and claims.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service oriented

Anticipate customer needs

Relate to customers

Job description

Benefits

• License reimbursement
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2024 and currently lead a growing team of 15. Before becoming a State Farm agent, I spent four years as a State Farm team member, gaining the experience and knowledge needed to build a successful agency. I'm a proud Ohio State Buckeye fan and dog owner - my dog, Bruce, always keeps life interesting!

Our agency offers paid time off, paid holidays, your birthday off, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while creating opportunities for long-term career growth.

Our office is fast-paced, high-volume, and consistently ranks among the top State Farm agencies for production. We work hard, support one another, and are always focused on helping our team succeed.

I'm looking for someone who is a go-getter with a sales mindset, learns quickly, and is eager to grow their career. If you're sharp, motivated, and excited to be part of a high-performing team, we'd love to meet you.

ROLE DESCRIPTION

As an Account Representative for Dan Albernas - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.