Account Representative - State Farm Agent Team Member

Jenny Rulison-Fisch - State Farm Agent; Vail Mills (NY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Training & development

Job summary

Jenny Rulison-Fisch - State Farm Agent seeks an Account Representative focused on growing the agency through meaningful customer relations and proactive marketing of State Farm insurance and financial products. You will serve as a liaison between customer needs and agency departments, supporting daily operations and customer success.

You’ll develop leads, schedule appointments, and build relationships while delivering prompt, friendly service across inquiries on coverages, billing, and policy

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs and relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, coverages, policy changes, transfers, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Education

Property & Casualty license

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Benefits:

• 401(k)
• Bonus based on performance
• Training & development

ROLE DESCRIPTION:

As Account Representative for Jenny Rulison-Fisch, State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.