Account Representative - State Farm Agent Team Member

Anthony Capotosto - State Farm Agent; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Anthony Capotosto - State Farm Agent in Pittsburgh seeks an Account Representative to grow the agency by building meaningful customer relationships and marketing insurance and financial products.

The role emphasizes client service, lead development, appointment setting, and collaboration with agency departments. Benefits include 401(k) matching, performance bonuses, paid time off, and opportunities for advancement.

Qualifications

• Experience in sales or telemarketing preferred.
• Strong customer-service orientation and relationship-building skills.
• Excellent written and verbal communication abilities.
• Ability to anticipate customer needs and relate to customers effectively.

Responsibilities

• Develop leads, schedule appointments, and market products to meet customer needs.
• Establish relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service on product availability, coverages, policy changes, and billing.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer service

Communication skills

Relationship building

P&C license

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Anthony Capotosto - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.