Account Representative - State Farm Agent Team Member

Margaret Yamashita - State Farm Agent; Pearl City (HI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Retirement

Health insurance

Paid time off

Job summary

Margaret Yamashita - State Farm Agent in Pearl City, HI is seeking an Account Representative to support daily operations and serve customers. You will cultivate meaningful relationships, identify needs, and connect clients with appropriate insurance and financial products.

The role focuses on lead development, appointment setting, and responsive service, with an emphasis on clear communication, customer care, and teamwork within the agency.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales, telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Strong communication and interpersonal skills required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate and friendly customer service including inquiries on product availability, coverages, policy changes, transfers, claims and billing.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer relationships

Communication skills

Job description

Benefits:

• Retirement


• Health insurance


• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Margaret Yamashita - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.


• Life & Health Insurance license.