Account Representative - State Farm Agent Team Member

David Roberts - State Farm Agent; Findlay (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Training & development

Competitive salary

Opportunity for advancement

Job summary

David Roberts - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful relationships and acting as a liaison between customers and internal departments.

You will proactively market relevant products and services, help meet customer needs, and promote ongoing customer satisfaction. This role emphasizes strong communication, sales ability, and a dedication to service.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including policy inquiries and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Education

Property & Casualty license

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k) matching


• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for David Roberts - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.